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2016 Mobile Ad Summit
Thursday
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R. Harrison

CEO Barkbook

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TechKnowCon

Thursday
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October 
04
 at 
9:00am
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Knowledge Sharing at Scale

It turns out how we learn and share technical knowledge at tech companies is different than in traditional industries. Things change fast. They are rarely well-documented, updated,  or published in a polished form. Most of it is tribal.

 

TechKnowCon is a gathering of the minds. It is for us, and by us. Everyone is a participant. During this event, we will discuss how we design and implement technical training, documentation, peer learning, knowledge bases, and knowledge sharing tools in order to increase your teams' technical performance and confidence.

 

Our goal is to create an opportunity to compare notes and share our experiences with one another.


Speakers

Shopify

CEO Barkbook

R. Harrison

CEO Barkbook

R. Harrison

CEO Barkbook

Speakers

René Moortgat

Talent Development Ops, Shopify

Coaching at Shopify - how it began, how it grew, how we run it, how we measure impact, and our plans for the future

Jen Gilbert

Engineer and Technical Instructor, Lyft

Jen Gilbert built Stripe's internal coding class and is the head of engineering learning at Lyft. She shares her expertise for the same reason you do: unnecessary suffering really bothers her.

Simeon Franklin

Staff Technical Instructor at Twitter

Simeon leads Twitter University technical education program for engineers at Twitter. This involves teaching courses, mentoring instructors managing internal technical education + working on internal tools for developers.

Katie Hawkes

Learning Program Manager, Twitter

Former content writer turned passionate people development convert  emphasizing in Leadership & Organizational Development.

Ellen Huynh

Program Manager, Airbnb DataU

Ellen has been a data educator officially and unofficially since her early days as a financial analyst. Currently, she manages Airbnb's internal data education programs including Data University.

Tim Worboys

Sr. Engineering Manager, LinkedIn

In addition to managing teams that develop tools for LinkedIn's private cloud infrastructure, Tim also manages the Developer Information team. This team enables productivity and developer happiness by scaling knowledge sharing through documentation, training, and content search.

Andrew Barrett

Learning Platform Lead at Shopify

Andrew Barrett, PhD, explores how well designed learning tech can unlock better learning. He is the Learning Platform Lead at Shopify in Ottawa, Canada and an e-assessment focused EdTech scholar.

 

Haidee Thanda

Learning Platform Architect at Shopify

Haidee Thanda is a leader in the field of health promotion and educational technology. She has a talent to make magic happen by bringing diverse stakeholders together to solve complex problems.

Amber D. Marcu, Ph.D

Microsoft

Amber D. Marcu, Ph.D. is a Learning Nerd and Certified ProSci® Change Practitioner. As a member of the Engineering@Microsoft Learning & Insights team, she uses data to enable, accelerate, and influence the empowerment of every engineer at Microsoft, because she believes Microsoft is the best place for engineers to work and build their career.

Joyce Wang

Staff Engineer, LinkedIn

Joyce is a Staff Software Engineer at LinkedIn currently working on standardizing the in-repo documentation workflow for all internal products and services.

Michael Kohanfars

Program Manager, Technical Training Engineer, Salesforce

Engineer by trade, Michael currently runs technical training program for Salesforce engineers. He has developed Machine Learning and Logigear Testing at Salesforce

Christina Quintero

Program Manager, Salesforce

Christina is a program manager in Tech & Prod Innovation and Learning. Her areas of focus are online technical catalog development and technical women's leadership program development.

Abhishek Singh

Enterprise Search, LinkedIn

Abhishek is a Staff Software Engineer working on Enterprise Search at LinkedIn. He has worked on topics like search relevance at Bing-Microsoft, Information extraction at Samsung Research and extracting concepts from e-text books at Chegg to help students find the right answers to the questions.

Speakers

Jerry Zen

CEO, 3DAYS

Zen is a pioneer in the field of mobile advertising. 3DAYS is the 5th company that has achieved a Fortune 500 ranking under his guidance.

Kate Welsh

VP of Sales, 3DAYS

With a decade of leadership experience at 3DAYS, Welsh oversees sales, operations, growth initiatives and strategic alliances.

Sarah Chen

CEO, AdTank

Chen is founder and CEO of AdTank, a digital advertising think tank that partners with brands to unlock consumer markets through marketing.

Jenny Grace

Founder, Target Tween

Target Tween specializes in trend forecasting and marketing strategies for the tween and teen demographics.

Forest Bello

VP, Digital Media, Clicker

As VP of Digital Media at Clicker, Bello crafts innovative and creative solutions for the digital space, specializing in minority consumers.

Amit Sands

Digital Director, Power Haus

Sands heads up a world-class team of 120, and leads digital capability and integration for a suite of 50+ corporate clients.

Vee Nguyen

Editor, Ad Market Magazine

Nguyen covers mobile news and trends for Ad Market Magazine. Her work has also appeared in The New York Times, and Wired.com.

Charlie Gaudenzi

Mobile Analyst, Mobile Arts

Mobile Arts conducts quantitative and qualitative research on mobile habits, market trends, and user needs across the globe.

Schedule

9:00 – 10:00 AM

Breakfast, registration, meet and greet

10:00 – 10:30

Why TechKnowCon

Jenny Blackburn, Salesforce

Marko Gargenta, PlusPlus

Rajon Tumbokon, LinkedIn

10:30 – 11:00

Coaching at Shopify - how it began, how it grew, how we run it, how we measure impact, and our plans for the future

René Moortgat, Shopify

11:00 – 11:30

If you wouldn't send information to a server without checking for a 200 response, you shouldn't teach people without verifying the results. But many great engineers lose sight of their principles when leading a classroom.


"Teach Like an Engineer" offers a framework for building technical curriculum and measuring its effectiveness. You'll learn how to define success, pseudocode interactive curriculum so you can build it quickly, and confirm the results.

Jen Gilbert, Lyft

11:30 - Noon

Peer learning at scale - lessons learned from building Twitter University

Katie Hawkes and Simeon Franklin, Twitter University

Noon – 1:00 PM

Lunch


1:00 – 1:30

The story of building Data University and lessons learned

Ellen Huynh, Airbnb

1:30 – 2:00

Developing a cultural infrastructure of training, documentation, and content discovery at LinkedIn

Tim Worboys, Joyce Wang, and Rajon Tumbokon, LinkedIn

2:00 – 2:30

Learning in hypergrowth at Shopify - how we’re enabling knowledge sharing with tooling through the lens of Diffusion of Innovations theory.

Andrew Barrett and Haidee Thanda, Shopify

2:30 – 3:00

Break


3:00 – 3:30

Collections and Curation: Learning at Scale

Microsoft’s internal learning site, Engineering Academy, was created by a small, data-informed learning team dedicated to making learning and development resources available to more than 50,000 engineers worldwide. The site continues to evolve through a balance of defining needs, setting priorities, establishing partnerships, identifying content, and understanding the difference between collections and curation.

Amber Marcu, Microsoft

4:00 – 5:00

Breakout Sessions:

- How Salesforce handles foundational technical training with a robust/customized online catalog

- Documentation search and content discovery at LinkedIn

- Measuring the effectiveness of training programs



 Michael Kohanfars and Christina Quintero, Salesforce


Abhishek Singh, LinkedIn


Rajon Tumbokon, LinkedIn


5:00 – 6:30 PM

Reception and Cocktails


The 2018 TechKnowCon takes place at a fabulous Event space at LinkedIn Campus in Sunnyvale. There's easy parking.

TechKnowCon Partners

TechKnowCon is a community event. It's for us by us. As such, we heavily rely on the support of a few corporate partners. Please thank them when you see them at the event.

 

Are you interested in sponsoring the event? Let's chat! Contact info is below.

About TechKnowCon

A couple of us were frustrated that there was no easy way to compare the notes and share best practices with one each other on how to best run learning, documentation, and similar initiatives at our respective companies.

Sign up & share

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